What to expect
At Umina Podiatry we want to make caring for your feet and treating your pain as easy as possible. Part of that is taking the guesswork out of your appointment. We know that visiting the podiatrist might not be something you do regularly and as such our clients often have a few questions about “What to Expect” from their appointment.
What’s the best way to make an appointment?
To make an appointment you can contact us directly by phone on 02 4342 2878 or email the office on [email protected] and Rebecca or Julie at our reception will be able to help. Alternatively, you can book an appointment online here. We can usually make an appointment within seven days, and sometimes much sooner.
Do I need a referral for Podiatry?
Generally you will not need a referral, however some patients referred through Medicare EPC, Veterans’ Affairs, or WorkCover will need a Doctor’s referral. There is a fee payable for patients with Medicare referrals. Please ask when you make your appointment.
How do I get to Umina Podiatry?
Our practice is located at 1 Bullion St, Umina Beach, and we have plenty of on site parking at the rear of the building for those looking to drive to their appointment. You will find us at the back of the Council car park, diagonally opposite the entrance to the Woolworths car park. Bullion street is a relatively short street and although we’re number 1 we are actually located directly in the middle of the street (look for the charming grey and white building).
We are also close to a taxi rank which can be found on Bullion St, just down the road from us, there are also a number of public transport options. Bus routes 50, 54, and 57 will take you to the West St stop just outside of Woolworths or Bunnings. From there head east and turn left onto Bullion St, keep walking past the medical centre and you’ll find our building just after the Council car park.
Is the building accessible for those with a disability?
Yes. Our building has a level-access ramp for easy entry for those in wheelchairs or with walking frames.
What do I need to know for my appointment?
At your appointment you will be asked about your medical history, any medication you are taking and any allergies you may have. This is so that we can provide the best possible care without putting you at any health risk.
What do I need to bring to my appointment?
If you have any recent x-rays or scans relating to your foot problem please bring them with you. It is also helpful if you wear your usual footwear, and bring along any work shoes or sports shoes that you wear regularly. If you currently wear orthotics please bring these with you.
You may also need to bring your Medicare and Private Health Fund cards.
Can my private health fund cover podiatry?
Yes, in some cases private health funds do cover podiatry but it will depend on your level of cover. You will need to review your policy or contact your private health fund directly to find out what you are eligible to claim for these services. As we have both EFTPOS and HICAPS facilities for direct health fund claims, you will be able to directly claim from your private health fund at the time of your treatment providing you bring your private health fund card, and all you will need to pay is the GAP.
Can Medicare cover podiatry?
There are some instances where, through a Doctor’s referral, Medicare will cover a portion of your appointment fee. This is something you will need to check with your doctor at the time of referral. Please note that Medicare will only cover a percentage of the service and you will be required to pay the full fee at the time of your consultation, however we do have facilities to submit Medicare claims on your behalf (saving you a trip to the Medicare office) and the claim is usually processed within 24 hours.
What payment methods are preferred?
Our reception has EFTPOS and HICAPS facilities, and we are also able to process cash payments.
What if I require ongoing treatment?
If your podiatrist decides that you need ongoing treatment they will advise our reception team who will help you find appointment times that suit and can advise of ongoing costs.
Can I buy footwear orthotics directly through Umina Podiatry?
Do you see children as well as adults?
Our podiatrists are trained to care for patients of all ages. Not only do we know how to care for your child’s foot needs, our practitioners are experts at making sure your child feels comfortable and happy during their visits.
If you have any further questions or concerns about what to expect from your appointment, don’t hesitate to contact us directly by phone on 02 4342 2878 or email the office on [email protected]